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How To Order Live Christmas Trees Online

A lot of people already know they can order live Christmas trees online, but not everyone knows how. The convenience of ordering a live Christmas tree online is too good to pass up. Christmas is such a busy season with all the decorating, planning and shopping that anything that takes some of those tasks off of your Christmas to do list is welcome.

So I thought I would offer you a guide for ordring live Christmas Trees online.

Choosing the size of your Christmas tree: When you are selecting a Christmas tree, keep in mind that the height described means from the bottom of the trunk to the very tip of the leader where you place your top ornament. The leader may be between 20 cms and 36 cms. Example: A 175 to 200 cms Christmas tree might mean as few as 150 cms of bulky branches.

Choosing the type of Christmas tree you want to order online:

We recommend and grow three types of Christmas trees; The Norway Spruce, the Nordman Fir and the Fraser Fir. The Norway Spruce makes an ideal outdoor Christmas tree. The Nordman Fir is the most popular tree in Great Britain due to its’ symmetrical shape and strong branches. The Fraser Fir is a popular choice for people who have limited space for their Christmas tree.

Choosing a delivery date when ordering a Christmas tree online: You will be asked for a “preferred delivery date”. The reason it is called a preferred delivery date is that we cannot guarantee delivery on that date. (98% of orders do actually arrive on the preferred date, but depending on the number of orders with the same preferred delivery date, it could be the next day.)

What does it cost to have my Christmas tree delivered to me?

Delivery Charges for all products including Christmas trees:

Mainland UK £4.95 delivery charge for orders valued up to £25
Mainland UK £7.95 delivery charge for orders valued at over £25 and up to £90
All orders over £90 to mainland UK on the standard service are delivered free of charge (to one address)

Due to the geography of the British Isles, our Courier Service charges an additional charge to remote and outlying areas. Therefore the following charges apply:

Highlands and the Isle of Wight £19.99
Grampian £13.99
N Ireland £33.99
Rep Ireland £39.99
Dublin (next day service) £34.99

For delivery to Scottish Islands, Channel Islands and the Isle of Man please contact us for Information. If you wish Premium (Express) Delivery, available to mainland UK only, the charges are:

(Express) next day (All Items) £19.99
(Express) Saturday AM service only (All Items) £33.99

Delivery Method

We send standard orders out on a 3 day service. If you order more than 3 days in advance we dispatch 2 days prior to your preferred delivery date. Please remember that this is a preferred date and in a few cases we will require 1 extra working day after your chosen date to make your delivery. Refunds are only given to orders that are not delivered by the end of the 2nd day past your preferred delivery date. 98% of all our orders are delivered next day.

Standard delivery uses a ‘prefered’ delivery date, your goods could arrive one working day before or one working day after your selected date.

During busy periods your goods may be dispatched 1 day early.

We will endeavour to make sure that all orders received by 11am, for next day delivery, will be despatched on that same day – subject to available space in the courier lorry. Orders received after 11am, for next day delivery, may not be despatched until the following day.

Please remember that Christmas time is a very busy period for our courier service and that they are under a lot of pressure.

If you wish your tree to be delivered for a specific date/occasion, please make sure that you ask for a delivery date a few days prior to your required date.

98% of all our orders are on time.

We will try to inform you if there is going to be a problem with your delivery. We will send you an e-mail to the address provided by you to inform you of the despatch of your goods.

Deliveries will be left unattended without a signature. During our order process you can give instructions for the driver as to where to leave your delivery or you can elect to have your goods left with a neighbour, then you won’t have to take time off work. Do remember that the tree is left at your own risk.

If items become separated during transit and you refuse delivery of any part of an incomplete order you will not receive any outstanding items on your order.

Our Courier normally delivers Monday-Friday 9am-5.30pm, except when Saturday am delivery has been been requested.

For Standard Delivery orders: If your order has not arrived by 5.30pm on the day following your preferred delivery date please call 01902 603 666 that day with your tracking/order number to hand. All of our deliveries can be tracked using our track back system. We will commence track back procedure the next working day and we will keep you informed of developments at all times.

For (express) Delivery orders: If your order has not arrived by 5.30pm on your chosen delivery date please call 01902 603 666 that day with your tracking/order number to hand. All of our deliveries can be tracked using our track back system. We will commence track back procedure the next working day and we will keep you informed of developments at all times.

Scottish Christmas Trees can not be held responsible for any of the actions of our third party courier drivers.https://www.scottishchristmastrees.co.uk/index.html

Last delivery date for 2008 is the 22nd of December.